Sunday, May 08, 2011

Resolving OneNote conflicts with Windows Phone 7

I’m a using OneNote quite a bit on my Samsung Focus (Windows Phone 7 OS). However, recently I started getting on the error message while opening up OneNote on the phone

“Conflicts occurred while syncing. Although you might not see all the changes on this page, your revisions will be saved. Use OneNote on your computer to resolve the conflicts”.

So I started up OneNote but I needed to have the location of the OneNote file which my Samsung loads from SkyDrive. In order to get the file path, you need to go to http://windowsphone.live.com/ and you will see on your right side a section “ONENOTE”:

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You click on the “NOTES” link from above and Microsoft Web OneNote app will open up your notes in the Web browser. However, in order to resolve the conflicts you will need to open it up in the desktop version of OneNote. To do this, you click on the “Open in OneNote” button on the ribbon:

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When you open up the OneNote with the conflicts, you will see the following message on the top:

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Also, on the right side, where is the list of app OneNote pages, you will see the yellow icon with the blocking arrows, looking like this:

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Choosing the conflict page, will show you a merged version. However,  if you want to see the version of the page that caused the conflict, you can click on the white item with the date (in the example above, it starts with 5/8/2011). Then, if some information was left off, you can easily copy it over to the merged version.

Finally, when you’re done with the conflict page, you can right click on it and you will see the following menu, from where you can remove the conflict:

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1 comment:

Anonymous said...

learned a lot